Privacy policy

Last Updated: September 15, 2026

At LawnWise, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our online store.

By using our website or purchasing products from LawnWise, you agree to the practices described in this Privacy Policy.

1. About LawnWise

LawnWise is an online retailer specializing in lawn mowers, gardening equipment, and outdoor power tools.

Business Name: LawnWise
Address: Klawock, Alaska 99925, United States
Phone: +1 321-567-8987
Email: support@lawnwise.shop
Website: lawnwise.shop

We serve customers primarily within the United States.

2. Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with LawnWise, we may collect certain information.

Information you provide directly

This may include:

Full name
Billing address
Shipping address
Email address
Phone number
Order information
Products purchased
Payment and transaction information
Information you provide when contacting customer support
Information submitted through forms on our website
Any other information you voluntarily provide to us

We do not store complete credit or debit card numbers on our own servers. Payments are processed through secure third-party payment providers.

Information collected automatically

When you browse our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Approximate geographic location
Pages viewed
Referring website
Date and time of visits
Website interaction and usage information

This information helps us operate, secure, analyze, and improve our website.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments
Ship and deliver your purchases
Send order confirmations and shipping updates
Provide customer service and support
Respond to inquiries and requests
Manage returns, refunds, and warranty-related requests
Maintain and improve our website
Improve our products and services
Detect and prevent fraud, abuse, and unauthorized activity
Maintain website security
Analyze website traffic and customer behavior
Communicate with you about your orders
Send promotional communications when permitted by law and, where required, with your consent
Comply with legal and regulatory obligations

We only use personal information for legitimate business purposes and in accordance with applicable laws.

4. Payment Information

When you make a purchase from LawnWise, your payment information is processed through secure payment processors and payment providers.

We do not intentionally store complete credit card or debit card numbers on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

5. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and process customer orders.

Shopify may collect and process personal information in connection with your use of our store, including information necessary to process transactions, provide security, operate the platform, and support our services.

Shopify's handling of personal information is subject to its own privacy policies and applicable terms.

6. Cookies and Similar Technologies

LawnWise and our service providers may use cookies, pixels, tags, and similar technologies.

Cookies may be used to:

Keep our website functioning properly
Remember customer preferences
Maintain shopping cart functionality
Understand how visitors use our website
Measure website performance
Improve our products and services
Help prevent fraud and security issues
Provide relevant advertising where applicable

You can adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect some website functionality.

7. Analytics and Advertising

We may use third-party analytics and advertising services to understand website traffic, measure advertising performance, and improve our marketing.

These services may collect information such as your IP address, browser information, device information, pages visited, and interactions with advertisements or our website.

Where applicable, these services may use cookies or similar technologies.

Third-party providers process information according to their own privacy policies and applicable laws.

8. How We Share Information

We do not sell or rent your personal information for money.

We may share personal information with trusted service providers when necessary to operate our business, including:

Shopify and e-commerce service providers
Payment processors
Shipping and delivery providers
Order fulfillment providers
Website hosting and technology providers
Analytics providers
Advertising and marketing providers
Customer service providers
Fraud prevention and security providers

These parties may only receive information reasonably necessary to provide their services or perform legitimate business functions.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, property, or the security of our website.

9. Order and Shipping Information

When you place an order, we use your name, shipping address, phone number, email address, and order information as necessary to process and deliver your purchase.

We may share relevant information with shipping carriers, fulfillment partners, and other service providers involved in delivering your order.

10. Marketing Communications

If you provide your email address or otherwise consent to receive marketing communications, we may send you information about:

New products
Special offers
Promotions
Discounts
Store announcements
Other LawnWise updates

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us at:

support@lawnwise.shop

Transactional messages, such as order confirmations, shipping notifications, and important account communications, may still be sent when necessary to fulfill your order or provide requested services.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses security technologies provided by Shopify and our payment and technology partners.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

To make a privacy-related request, contact us at:

Email: support@lawnwise.shop
Phone: +1 321-567-8987

We may need to verify your identity before completing certain requests.

14. Children's Privacy

Our website and products are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

LawnWise is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this page periodically for the latest information about our privacy practices.

17. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or would like to submit a privacy request, please contact us:

LawnWise
Klawock, Alaska 99925
United States